We want you to be completely satisfied with your purchase. If you are not fully satisfied, you may return or exchange eligible items within 30 days of receipt under the following conditions:

  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • Proof of purchase or order confirmation is required for all returns and exchanges.
  • Some products, such as personal care items or customized products, may not be eligible for return due to hygiene or personalization reasons. Please check the product description before purchase.

How to Initiate a Return or Exchange
Please contact our customer service team via our website’s contact form to request a return or exchange. Provide your order number and reason for the return. Our team will guide you through the process.

Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

Return Shipping
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the issue. We will arrange for a replacement or refund as appropriate.

Contact Us
For any questions regarding returns or refunds, please reach out to us through the contact form on our website.